Media Room


Honolulu, Hawaii – May 14, 2013 – Hawaii Volcanoes Lodge Company, a partnership that unites Ortega National Parks and Aqua Hospitality, has hired Rodolfo “Rudy” Fao as general manger of the Volcano House on Hawaii Island. Part of Aqua’s Monogram Hotel Collection, Volcano House is a historic property located within Hawaii Volcanoes National Park. Closed since 2010, Fao will oversee the re-opening of the property as it unveils new guest rooms and public spaces in phases through June 2013. The first phase opened in March 2013.
“It’s an exciting time for Volcano House and Rudy will be integral in making the property a truly memorable experience for our guests,” said Ben Rafter, president and CEO of Aqua Hospitality. “Rudy’s excellent leadership skills, solid background in hotel operations and intimate knowledge of the Big Island will prove invaluable as we re-introduce Volcano House.”

Fao’s background includes more than 13 years working in the hospitality industry, most recently with Outrigger Hotels where he worked his way up from housekeeping manager to assistant general manager. During his time with Outrigger, Fao worked at several properties including Outrigger Reef on the Beach (Oahu), Outrigger Keahou Beach Resort (Big Island) and, most recently, Ohana Honolulu Airport Hotel and Best Western The Plaza Airport Hotel (Oahu). Prior to Outrigger, Fao worked at Hyatt Regency Waikiki Resort and Spa and Renaissance Ilikai Waikiki. While at the Ilikai, Fao received the 2006 Hawaii Hotel Association award for Front Office of the Year.

Fao is a graduate of Hawaii Pacific University with a degree in business administration and travel industry management. Born in Macao, China, Fao is fluent in both English and Cantonese. He is married and can often be found running and hiking in his spare time.

About Volcano House
Historic Volcano House is a hotel that enjoys a unique location on the edge of Halemaumau Crater within Hawaii Volcanoes National Park – designated an International Biosphere Reserve (1980) and UNESCO World Heritage Site (1987). Debuting in summer 2013 with a grand reopening, the restored Volcano House will offer 33 historic guest rooms, dining room, lounge and gift shop, along with cultural events and demonstrations. Ten newly refurbished cabins in the nearby Namakanipaio Campground are also part of the property. Volcano House is managed by Hawaii Volcanoes Lodge Company, LLC; an affiliate of Aqua Hospitality. For more information about Volcano House visit or call 1-866-536-7972.
MONOGRAM HOTEL COLLECTION represents an elite group of stand-alone and independent hotels and resorts providing a highly personalized experience. Each hotel has a distinct identity and is unique in personality, environment and design. All properties offer a boutique experience and promise to be the highlight of any getaway.

About Aqua Hospitality®
Aqua Hospitality is a Hawaii-based management company founded in 2001. The company provides full-service management including sales, marketing, Internet distribution, individualized branding, reservations, as well as revenue management to maximize profitability. Currently representing 23 contemporary properties on Oahu, Maui, Kauai, Molokai, Lanai and Hawaii Island, Aqua offers lifestyle full-service resorts, stylish boutique hotels, comfortable budget properties and a historic hotel within a UNESCO World Heritage Site. For more information on the company, individual hotels, and its three divisions of hotels – Monogram Hotel Collection, Aqua Hotels and Resorts and Lite Hotels – visit or call 1-808-943-9291.